Contact Lists

Video Description

The lists tool in HubSpot allows you to create a list of contacts or companies based on property values and other characteristics, including activities.

Take a few quick minutes to watch this educational video on lists that our Marketing Operations Lead, Rhianna, has put together. This shows you how to use lists, what they’re used for, and recommendations for how and when to use them!

Using suppression lists in workflows

Under the Settings tab in your workflow, check out the option to add a suppression list to exclude a list of contacts from your workflow. This should be used in the case where these contacts technically qualify to enroll in the workflow, but you'd like them to be excluded from it for any given reason.

It will look like this under Settings:

Once you hit "Choose a list," you'll be able to select a list that contains the group of contacts that you'd like to exclude from the workflow.

Here are some helpful resources about Contact lists!